If the issue doesn't occur in safe mode, please go ahead and perform Clean boot. Method 1: I would recommend you to first try to boot the computer in Safe mode and check with the issue. We’d be happy to help if you need any further assistance.
Try these steps and let us know the results. Refer to the step How to set the computer to start as usual after clean boot troubleshooting under more information. Note : After troubleshooting, reset the computer You can refer to this article for more information: I would also suggest you to boot the computer in a clean boot state and then check if the issue persists.īooting the computer in a clean boot state can reduce software conflicts and help identify the root cause of the issue. Task manager to see if any particular process for the current user account is consuming more resources. So, I would suggest you to check the processes tab in the If the computer responds very slowly, it is often due to a process or service consuming more resources. I would also suggest you to try these steps and check if they help: Copy the contents of any any relevant error logs in your reply. If you see any red error, you can double click on it to bring it up. You may see Yellow Warnings or Red Errors. Most of your event will be Information.Click on Application log and highlight the first event in the log and use your arrow keys to scroll down. In the left pane, expand out Windows Logs.This will bring up the Event Viewer tile, Click to open the event viewer. Go to the Start Screen, type in Event Viewer.Since we are not sure about what is causing this issue, I would suggest you to check the Event viewer for any errors that could help us find the root cause of this issue. Do you face this issue (slow response) when only a single user is signed into the computer?
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